Updated: October 09, 2023
Cookie Policy
This Cookie Policy explains how Arbitration Resolution Services, Inc. ("ARS”, “Company", "we", "us", and "our") uses cookies and similar technologies to recognize you when you visit our website at https://arbit.arbresolutions.com/, ("Website"). It explains what these technologies are and why we use them, as well as your rights to control our use of them.
In some cases, we may use cookies to collect personal information, or that becomes personal information if we combine it with other information.
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SECTION 1: What are cookies and other similar technologies?
- Cookies are text files which are downloaded to your device when you visit a website. They are useful because they allow a website to recognize a user's device. You can find more information about cookies at: www.allaboutcookies.org or www.youronlinechoices.eu.
- The term cookie actually describes a range of technologies, including:
- pixel tags (transparent graphic images placed on a web page or in an email, which indicate that a page or email has been viewed),
- mobile device identifiers, and
- web storage used in desktop software or mobile devices.
- We'll use the term cookie throughout this Policy to cover all of these technologies, but we'll make sure we provide you with clear details about them all so that you can make informed choices about your cookie settings.
- Cookies do lots of different jobs, like letting you navigate between pages efficiently, remembering your preferences, and generally improving your user experience. They can also help to ensure that ads you see online are more relevant to you and your interests.
- There are a few different categories of cookies, including:
- Session and Persistent Cookies
- Session Cookies - these are cookies which expire once you close your web browser; and
- Persistent Cookies - these are cookies which stay on your device for a set period of time or until you delete them.
- First and Third Party Cookies
- First-party cookies - these are cookies set by the website that you are visiting at that time, either by us, or by a third party at our request;
- Third-party cookies - these are cookies that are set by a party other than that of the website you are visiting. If you visit the Arbitration Resolution Services website or use the Arb-IT platform and another party sets a cookie through that website this would be a third-party cookie.
- Session and Persistent Cookies
- Cookies also differ depending on the purpose they are used for, including:
- Strictly Necessary Cookies
- These cookies are essential in order to enable you to use the features of our services. Without these cookies, services you have asked for cannot be provided. In summary, these cookies enable services you have specifically asked for and make using our services possible.
- Performance Cookies
- These cookies collect information about how visitors use our services, for instance which pages visitors go to most often, and if they get error messages from web pages. These cookies collect anonymous information on the pages visited. All information these cookies collect is aggregated and therefore anonymous. It is only used to improve how our services perform. Web analytics that use cookies to gather data to enhance the performance of a website fall into this category. For example, they may be used for testing designs and ensuring a consistent look and feel is maintained for the user. This category does not include cookies used for behavioral/targeted advertising networks.
- Functionality Cookies
- These cookies allow the website to remember choices you make (such as your username, language or the region you are in) and provide enhanced, more personal features. These cookies can also be used to remember changes you have made to text size, fonts, and other parts of web pages that you can customize. The information these cookies collect may be anonymized and they cannot track your browsing activity on other websites. These cookies remember choices you make to improve your experience. If the same cookie is used for re-targeting, they must be included in the ‘Targeting or advertising cookies’ category as well. It might also include cookies that are used to deliver a specific function, but where that function includes cookies used for behavioral/targeted advertising networks they must be included in the ‘Targeting or advertising cookies’ category as well as this category.
- Targeting or advertising Cookies
- These cookies are used to deliver advertisements more relevant to you and your interests. They are also used to limit the number of times you see an advertisement as well as help measure the effectiveness of the advertising campaigns. They are usually placed by advertising networks with the website operator’s permission. They remember that you have visited a website and this information is shared with other organizations such as advertisers. Quite often targeting or advertising cookies will be linked to site functionality provided by the other organizations. These cookies collect information about your browsing habits in order to make advertising relevant to you and your interests.
- Strictly Necessary Cookies
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SECTION 2: How does Arbitration Resolution Services (ARS) use cookies?
- ARS, or service providers acting on our behalf, uses the types of cookies identified in Section 1 above in the
following ways:
- Strictly Necessary
- These cookies are necessary to allow us to operate the Arb-IT platform as you have requested. For example, they let us recognize what type of user you are and then provide you with services accordingly.
- Performance / Analytics
- We use cookies and other similar technologies to analyze how the Arb-IT platform is accessed, is used, or is performing. We use this information to maintain, operate, and continually improve the Arb-IT platform. We may also obtain information from our emails or other communications we send to you, including whether you opened or forwarded an email or clicked on any of its content. This information tells us about our communication effectiveness and helps us ensure that we're delivering information that you find interesting.
- Functional
- These cookies let us operate the Arb-IT platform according to your preferences. For example, when you continue to use or come back to the Arb-IT platform, we can provide you with our services based on information you provide to us, such as remembering your username, how you have customized our services, and reminding you of deadlines.
- Third Party
- We may allow our business partners to use cookies or other similar technologies on or outside the Arb-IT platform for the same purposes identified above, including collecting information about your online activities over time and across different websites, applications, and/or devices.
- Strictly Necessary
- ARS, or service providers acting on our behalf, uses the types of cookies identified in Section 1 above in the
following ways:
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SECTION 3: How often will you update this Cookie Policy.
- We may update this Cookie Policy from time to time in order to reflect, for example, changes to the cookies we use or for other operational, legal or regulatory reasons. Please therefore re-visit this Cookie Policy regularly to stay informed about our use of cookies and related technologies. The date at the top of this Cookie Policy indicates when it was last updated.
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SECTION 4: Where can I get further information?
- If you have any questions about our use of cookies or other technologies, you may contact us at: Arbitration Resolution Services, Inc., 210 N. University Drive, Suite 707 Coral Springs, FL 33071, by telephone at 888.934.1777, or via email at info@arbresolutions.com.