ADR Programs

Our Alternative Dispute Resolution Programs include Mediation and binding Arbitration.

ARS can help you resolve a variety of disputes – no matter how big or small. Our arbitrators are seasoned professionals who have extensive experience resolving disputes involving businesses and individuals, and disputes between companies. If you have ever signed a contract, or suffered monetary damages as a result of a commercial or individual agreement, then ARS may be able to provide relief through mediation or binding arbitration.


If you believe your dispute can be settled with some help, you can consider mediation. An impartial mediator helps both parties to reach a mutual agreement.

Explore Mediation


For more complex disputes, consider arbitration. An arbitrator reviews the evidence, hears from both parties and makes the legally binding decision.

Explore Arbitration

Mediation Programs

Mediation is a structured and voluntary process in which a neutral third party, known as a mediator, facilitates communication and negotiation between two or more parties who are involved in a dispute or conflict. The mediator does not impose a decision but rather helps the parties communicate effectively, understand each other's perspectives, and work together to find common ground. The goal of mediation is to help the parties reach a mutually acceptable agreement or resolution to their issues without going to court or engaging in a formal legal process.

Business to Business (B2B)

For Disputes Between Businesses

Disputes involving businesses occur millions of times a year. More often than not, disputes between businesses don't involve millions of dollars but the resolution of these matters can be critically important to all businesses of any size. Any dispute that delays payment of a receivable to a company can be costly in many ways that are not limited to the unpaid invoice(s). Spending time on outstanding receivables takes a company's staff time and resources away from generating more revenue. Smaller business disputes at this point are only resolved through litigation using attorneys which can be both a costly and lengthy process.

Request B2B Mediation

Business and Consumer (B2C)

For Disputes Involving Businesses & Consumers

Each year there are millions of transactions between individuals and businesses. These transactions can include anything from the extension of credit by a bank or store (through credit cards or other types of loans) to the rental of property/apartments or the rental or lease of a vehicle. They can also include work done for individuals by independent contractors such as electricians, plumbers, or repairmen on their houses or personal property such as appliances, computers or televisions. Unfortunately, on many occasions disagreements arise between the parties. Until now, litigation has been the most common way to resolve these disputes.

Request B2C Mediation

Why Arb-IT

  • 90 day average case length
  • Up to 80% savings vs. the cost of traditional litigation
  • A private, discreet, and secure online process
  • 100% virtual, no in-person hearing
  • Our arbitrators have an average of 15 years of experience
  • Cost effective fees

Mediation Fees

  • Flat application fee.
  • Audio hearing standard, 2-hour minimum.
  • Video hearing available for an additional fee.

All Disputes

  • Applicant Fee
  • Respondent Fee
  • Hearing Fee
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